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How We Make Flow Meter Calibration Easy for You

Dec 19, 2014

I’ve discussed how important it is to understand flow meter recalibration traceability when it comes to answering the question, “Do I need to have my mass flow meter recalibrated annually?” While a yearly “tuneup” isn’t necessary from a performance standpoint (Sierra’s prides itself on accurate instrumentation), many industry standards like ISO 9001 mandate the procedure. And when you consider the pharmaceutical industry where accurate measurement is critical, you can see why those requirements are in place.

In this week’s post, I’ll discuss how easy our flow controller calibration procedure really is, from creating a Sierra Online Account to the fast return of your recalibrated equipment. Our goal is always to get you back up and running as quickly as possible, providing the accurate flow meter measurement you’ve come to expect from Sierra.

Flow Calibration Process

Step 1 Create or login to your Sierra Online Account. This allows you to submit a new Return Materials Authorization (RMA), check the status of new orders and review historical data.

Step 2 Submit your RMA. You’ll receive an email confirmation once we’ve received your flow meter calibration order.

Step 3 Send your flow meter equipment to Sierra. Be sure to include your RMA paperwork, which will be generated for you online.

Step 4 Receive your quote after 72 hours. This lets you know the expected scope of work and cost upfront.

Step 5 Receive your recalibrated flow meter back. We strive to get your equipment back to you within 14 days—or sooner!

Fast Turnaround on Flow Controller Calibration

When we say two weeks or less, we mean it! We know that you need your flow meter controller back as quickly as possible and that’s why our Service Team works tirelessly to do so. We also have several global locations that help us streamline logistics and route your equipment to the closest service center in North America, Europe or Asia.

Even if you didn’t buy your equipment from us, our experience as a flow meter manufacturer for more than 40 years allows us to service your equipment to the highest quality standards. We have the resources necessary to get your equipment back to you with minimal downtime.

So what are you waiting for? Create a Sierra Online Account and schedule your flow control calibration service today.

Erica Giannini, Marketing Manager
Written By:
Erica Giannini, Marketing Manager
Sierra Instruments

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