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Sierra Asia Celebrates Chinese New Year, The Year of the Dog!


Feb 15, 2018
Maryadine Washington, Mar-Com Manager
Written By:
Maryadine Washington, Mar-Com Manager

When Sierra-Asia was founded in China in 2002, we were small but motivated. We understood that China’s fast-pace growth and development plans called for having boots on the ground. It was true then and it’s true now. Establishing a team of customer-oriented technology experts that exemplify Sierra’s core values of QDPICS™ has been a big […]

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Best Practices for Mass Flow Controller Selection & Installation


Apr 07, 2014
John, Chief Engineer
Written By:
John, Chief Engineer

As scientists, facilities managers and manufacturing engineers, specifying equipment is a part of our daily work life. What product do I need? What’s the best price for the value? How do I install the product once I get it? The more information about best practice principles, the easier the job is of specifying and buying […]

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How Refreshingly Human! An Actual Person Talks to Me…


Jan 27, 2014
Erica Giannini, Marketing Manager
Written By:
Erica Giannini, Marketing Manager

Automated answering services run rampant across all businesses these days–large or small.  I guess these companies have better things to do than talk to customers.  However, in the complex process of specifying and servicing flowmeters, human to human “H2H” contact, although becoming extinct, is an absolute must. With this in mind, a high level goal at Sierra is simply stated: […]

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5 Reasons to Stay at Your Job for 25 Years!


Jan 06, 2014
Erica Giannini, Marketing Manager
Written By:
Erica Giannini, Marketing Manager

In Silicon Valley, where the Facebooks, Twitters, and Googles of the world thrive, job hopping is a common practice. It’s part of the Silicon tech culture to dive into a start-up, work relentlessly for 3 to 5 years and move on to the next endeavor. Just 70 miles south of this transient Silicon Valley workforce, however, is […]

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4 Things to Look for in an Online Industrial Flow Meter Store


Aug 16, 2013
Erica Giannini, Marketing Manager
Written By:
Erica Giannini, Marketing Manager

As the e-commerce business model grows to include the mass flow meter market, there are some online players that have emerged. Over the last decade, companies like Instrumart, Omega, and others have entered the light and heavy industrial e-commerce game. Tech savvy 30-somethings are coming of age and embracing online buying as the norm rather […]

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Technical Resources: Power Supply and Cabling Options


May 22, 2013
Erica Giannini, Marketing Manager
Written By:
Erica Giannini, Marketing Manager

Believe it or not, many times selecting the correct power supply and cable for your product is the most challeging part of specifying and installation. To make these decisions easy, we have the Technical Resources: Power Supply and Cabling guide to help you choose the best power supply and cable for your meter or controller. This guide […]

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New Video: Best Cabling Wiring Connections, Power Options


May 09, 2013
Erica Giannini, Marketing Manager
Written By:
Erica Giannini, Marketing Manager

Interestingly enough, our technical support team gets more questions about the compatibility between our power supplies and cabling options than any other installation question. This, as you know, is an important step to getting your MFC up and running-and providing you with accurate air flowmeter measurements—in no time. In recent weeks our, Technical Support Supervisor, Jim Oswald, has walked […]

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New Video: MFC – How to Set Up, Mount & Leak Test


Apr 26, 2013
Erica Giannini, Marketing Manager
Written By:
Erica Giannini, Marketing Manager

Jim Oswald, our technical support guru, has had some great response from our new videos. He gets call all day about mass flow control installation questions, so we hope these step-by-step videos can help you set up quickly and get to your work at hand. Our last technical support video walked you through the unpacking process […]

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New Video: Unpacking, Labels & Quick Installation


Apr 18, 2013
Erica Giannini, Marketing Manager
Written By:
Erica Giannini, Marketing Manager

We are excited to support our customer service team with the technical support resources to give you easy access to product set-up, installation, and troubleshooting information.  You’ve made the right choice in selecting one of our Mass Flow Controllers—designed to control the flow of air, and all inert gases and mixtures. Let Sierra’s Technical Support […]

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New Video: Best Practices for Leak Testing Inlet & Outlet Fittings for Your MFC


Apr 05, 2013
Erica Giannini, Marketing Manager
Written By:
Erica Giannini, Marketing Manager

Have questions about your mass flow controller or flow meter? We’ve got answers. We’re excited to unveil a brand new series of “how-to” videos answering your most frequently asked questions about mass flow controllers and flow meters on Sierra Instruments’ YouTube Channel and in our video section on our website. It is industry best practice to always leak […]

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